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Repair timelines vary based on the complexity of the work and parts availability. Most standard repairs are completed within 5-10 business days. Emergency repairs can often be expedited within 24-48 hours. We provide a detailed timeline estimate after initial inspection and will keep you informed throughout the process.
Our comprehensive pump rebuild includes complete disassembly, thorough cleaning, inspection of all components, replacement of worn parts (bearings, seals, impellers, wear rings), reassembly, alignment, and performance testing. We provide a detailed report documenting all work performed and parts replaced, along with performance test results.
Yes, our technicians are trained to service pumps from all major manufacturers including Viking, KSB, Gorman-Rupp, Goulds, Warren Rupp, Netzsch, Fristam, Grundfos, Xylem, ITT, and many others. We maintain relationships with OEM parts suppliers to ensure we can source genuine parts when needed, and we also offer high-quality aftermarket alternatives.
Yes, all repair work is backed by our comprehensive warranty. Warranty terms vary based on the type of service performed and parts used. Typically, we offer a 1-year warranty on labor and parts for standard repairs. Extended warranty options are available for major rebuilds.
This depends on several factors including the pump's age, condition, repair costs versus replacement costs, and expected future service life. Generally, if repair costs are less than 50-60% of replacement cost and the pump isn't near end of life, repair is more economical. We provide honest assessments to help you make the best decision.
Whenever possible, we use OEM or factory-approved replacement parts to ensure proper fit, performance, and long-term reliability.
Common failure modes include gear wear, bushing and bearing degradation, shaft wear, and mechanical seal leakage. Based on repair evaluations performed by Crane Engineering, these issues are often linked to viscosity changes, solids contamination, dry running, or extended operation outside the intended duty range.
Turnaround time depends on pump size, damage severity, machining requirements, parts availability, and service center workload. At Crane Engineering, inspection findings and testing requirements also affect scheduling. Timelines vary by repair.
Viking pump repair commonly involves internal gear pumps used in industrial fluid handling. At Crane Engineering, serviceability depends on pump series, materials, operating pressure, temperature, and inspection findings. Not all configurations or damage conditions are repairable.
Inspection generally includes gears, bushings, bearings, shafts, seals, and casing clearances. At Crane Engineering, measurements are compared against manufacturer tolerances to determine reuse, reconditioning, or replacement options. Findings define the repair scope
Yes!. Crane offers on-site 24/7 Emergency Pump Repair Service.
