Repair timelines vary based on the complexity of the work and parts availability. Most standard repairs are completed within 5-10 business days. Emergency repairs can often be expedited within 24-48 hours. We provide a detailed timeline estimate after initial inspection and will keep you informed throughout the process.
Our comprehensive pump rebuild includes complete disassembly, thorough cleaning, inspection of all components, replacement of worn parts (bearings, seals, impellers, wear rings), reassembly, alignment, and performance testing. We provide a detailed report documenting all work performed and parts replaced, along with performance test results.
Yes, our technicians are trained to service pumps from all major manufacturers including Viking, KSB, Gorman-Rupp, Goulds, Warren Rupp, Netzsch, Fristam, Grundfos, Xylem, ITT, and many others. We maintain relationships with OEM parts suppliers to ensure we can source genuine parts when needed, and we also offer high-quality aftermarket alternatives.
Preventative maintenance extends equipment life, reduces unexpected downtime, maintains efficiency levels, lowers energy costs, and helps avoid costly emergency repairs. Our scheduled maintenance programs catch minor issues before they become major problems, ultimately reducing your total cost of ownership.
Yes, all repair work is backed by our comprehensive warranty. Warranty terms vary based on the type of service performed and parts used. Typically, we offer a 1-year warranty on labor and parts for standard repairs. Extended warranty options are available for major rebuilds.
This depends on several factors including the pump's age, condition, repair costs versus replacement costs, and expected future service life. Generally, if repair costs are less than 50-60% of replacement cost and the pump isn't near end of life, repair is more economical. We provide honest assessments to help you make the best decision.
Vertical turbine pump rehabilitation is a comprehensive service that restores worn pumps to like-new condition. This includes bowl assembly rebuild, shaft replacement or repair, bearing replacement, impeller reconditioning, and column pipe inspection. Rehabilitation typically costs 40-60% less than new pump replacement while restoring original efficiency.
We offer both in-shop and field service options. Our field service technicians can perform on-site repairs, troubleshooting, installation, and maintenance. For major repairs requiring specialized equipment, we can remove pumps for shop service and reinstall them upon completion.
Yes, we have extensive experience with obsolete and discontinued equipment. We can often source hard-to-find parts through our supplier network, manufacture custom components, or recommend suitable modern replacements that can retrofit into existing systems.





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